Frequently Asked Questions

Everything you need to know about your Quarks Shoes experience.

What is the Quarks Shoes return policy?

We offer a 30-day return policy for all unworn footwear in its original packaging. Please ensure the tags are attached and the shoebox is undamaged for a full refund.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.

How do I know which size to order?

Each product page features a detailed size guide. Since sizing can vary between brands, we recommend measuring your foot and comparing it to our brand-specific charts.

Do you offer international shipping?

Currently, we ship to addresses within North America. We are working on expanding our logistics to support international orders in the near future.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.