Returns & Exchanges

At Quarks Shoes, we want you to be completely satisfied with your footwear purchase, which is why we offer a 30-day window for returns on unworn items in their original packaging. Whether you need a different size or a full refund, our process is designed to get you back on your feet as quickly as possible.

Return Process

• 1.
  Check Eligibility

  Ensure your shoes are in brand-new, unworn condition and include the original box and all tags attached.

• 2.
  Initiate Your Request

  Visit our online portal to enter your order number and email address to receive a pre-paid return shipping label.

• 3.
  Package and Ship

  Place the original shoe box inside a protective shipping carton, attach the label, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.